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Get in touch
Whether you need urgent support, a security upgrade, or friendly advice, we’re here to help.
Phone & Whatsapp
General
Support
Accounts
Address
Kendal House
Murley Moss Business Park
Oxenholme Road
Kendal
LA9 7RL
(Visits by appointment only)
Business Hours
Available 24/7, 365 days a year
For critical incidents affecting business continuity.
Emergency call-out rates apply.
Emergency Support (Existing Clients)
Monday – Friday: 18:00 – 20:00
Saturday: 13:00 – 20:00
Sunday: 08:00 – 20:00
For urgent issues such as internet or system outages. Enhanced rates apply.
Urgent Support
Monday – Friday: 08:00 – 18:00
Saturday: 09:00 – 13:00
Sunday: Closed
For general IT assistance, troubleshooting, and routine support queries.
Standard Support
Common Questions
What services do you provide?
We offer a wide range of IT services, including:
Computer repairs & upgrades
Networking setup & support
CCTV installation & maintenance
Access control systems
VoIP phone systems
Website design & hosting
PAT testing
Remote and onsite technical support
If you're not sure what you need, just ask — we’re happy to advise.
Do you support both home users and businesses?
Yes. NexusTech Services works with individuals, small businesses, charities, and larger organisations. We tailor every solution to suit your needs and budget.
How much do your services cost?
Pricing depends on the service required. We offer clear, upfront quotes before any work is carried out.
For regular support, we also offer:
Monthly management plans
Device Management Plans
Website & VoIP packages
Just contact us for a personalised quote.
How do I book a call-out or support session?
You can book support easily via:
Phone: 01539 329330
Do you offer emergency or out-of-hours support?
Yes — we provide priority emergency support for urgent issues such as outages, security concerns, and critical failures. Out-of-hours rates apply.
What areas do you cover?
We are based in Kendal and cover Cumbria, the Lake District, Lancashire, and surrounding areas. Remote support is available UK-wide.
Are you insured?
Yes. NexusTech Services is fully insured for:
Public liability
Professional indemnity
Cyber liability
Absolutely. Most issues can be resolved quickly via remote access. If an on-site visit is needed, we’ll arrange one promptly.
Do you provide remote support?
Do you supply equipment as well as install it?
Yes. We source high-quality hardware including PCs, laptops, CCTV systems, access control devices, and VoIP handsets. All products come from trusted suppliers with warranty options.
Caring tech services for our community.
IT support, networking, VoIP, CCTV, access control, PAT testing & websites.
Proudly supporting Cumbria & the Lake District.
© 2025 NexusTech Services — All Rights Reserved
Kendal House, Murley Moss Business Park, Oxenholme Road, Kendal, LA9 7RL
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